Customer Success Management For Enterprise

We will take care of the security of your data and provide clear statistics for making strategic decisions.

Quick set up process with pre-built templates

AES-256data encryption

Reliable cloud storagefrom CUSMAN

Two-factor authentication

Analytics

Track team performance in numbers

Analytics
Net revenue
Etc
Addresses
Bills from Quickbooks
Support tickets from Freshdesk
Zen Desk

Powerful Features Built for Enterprise

Customer 360
Ability to use predefined, or create your own health scores. With data impacting the score, and calculation fields.
Health Scores
Ability to use predefined, or create your own health scores. With data impacting the score, and calculation fields.
Playbooks
Automate repetitive processes use ready-made solutions or specify what actions the system will take.
Tasks
No more chaotic poorly planned actions and lost time - Clear actions thanks to the built-in task manager. Divide team work into projects, track responsibility, and their productivity.
Alerts
The smart alert system will help you to not miss anything. We have also introduced smart tips so that you always know what each feature means and productively use the service.
Projects
Create processes under your control that can be repeated again and again without wasting time.
Team 360
Be fully aware of the work of the team: the most important performance metrics, tasks - all in one place.
Automated outreach
Speed up the work of employees with automation: algorithms are designed to work with the client that you are unable to reach.
Outreach on the scale
Notify all your customers about new products and updates via a personalized e-mail and SMS in just two clicks.

Make New Era business with full focus on the clients care with the best partners