6 in 1 tool to empower customer success team with a focus on client engagement
This approach can help businesses make more informed decisions and quickly respond to changes or opportunities within their operations.
Become reliable support for your client. Be in constant contact with them so that the client can no longer imagine functioning without you.
Let high-quality service become a characteristic of your company. Along with its active growth.
Having a complete and holistic view of your customers can enable businesses to better understand their needs and preferences, personalize their interactions, and ultimately improve the customer experience.
Connect the systems you use in a couple of clicks and get customer success software ready.
Integration CRM, Database, Analytics.
No more inconveniences, and annoying factors. Only productive work!
“Customizable engagement campaigns in cusman.io allowed us to send targeted messages and offers to at-risk customers, resulting in a significant reduction in churn.”
"The engagement tools in Cusman are a game changer. We're now able to provide a level of personalized attention to our customers that was simply not possible before"
"Cusman has been helpful in reducing our churn rate. Its powerful analytics and engagement tools allow us to proactively reach out to customers who may be at risk of churning."
“This tool has not only reduced churn, but also increased customer satisfaction and loyalty.”
“This tool has not only reduced churn, but also increased customer satisfaction and loyalty.”
“it's a game changer. The insights and data it provides have helped us make smarter, more informed decisions about our customer success strategy”
“I've tried a lot of customer success software over the years, but cusman.io is by far the best. Its user-friendly interface and tons of outreach options make it a breeze to use”
"With cusman we've been able to boost retention and satisfaction across the board. Highly recommend!"
Cusman unifies customer data across your tech stack so you can proactively identify trends and leverage insights for a world-class customer experience. Think CRM, product analytics, support tickets, emails, NPS, and revenue data — all in one tab.
Cusman unifies customer data across your tech stack so you can proactively identify trends and leverage insights for a world-class customer experience. Think CRM, product analytics, support tickets, emails, NPS, and revenue data — all in one tab.
Empower your customer success team with our AI-powered CSM Co-Pilot, enhancing decision-making and prioritizing tasks based on data-driven insights.
Leverage the AI Co-Pilot's real-time assistance during meetings for personalized interactions, improved retention, and stronger customer relationships.
Maximize customer satisfaction, retention and growth with our powerful Customer Success Software. Empowering businesses like yours, our platform provides cutting-edge tools and insights to foster meaningful connections with your customers.
With Cusman's Customer 360 feature, all the details for your client are in one place, including analytics, health scores, contacts, addresses, bills, and support tickets. Say goodbye to scattered data and hello to efficient customer management.
.png)
.png)
.png)
.png)
.png)
.png)
Analytics, Health Score, Contacts from the client, Address, Bills from Quickbooks, support tickets from Freshdesk, Zen Desk, etc.
Ability to use predefined, or create your own health scores. With data impacting the score, and calculation fields.
Automate repetitive processes use ready-made solutions or specify what actions the system will take.
No more chaotic poorly planned actions and lost time - Clear actions thanks to the built-in task manager. Dividing the teamwork into projects, tracking responsibility, and their productivity.
The smart alert system will help you not to miss anything. We have introduced smart tips so that you always know what each feature means and productively use the service.
Easily collect customer feedback with our NPS feature. Place a code on your website for easy survey participation through pop-up widget or email. Improve satisfaction and gain valuable insights.
Create processes under your control that can be repeated again and again without wasting time.
Be fully aware of the work of the team: the most important performance metrics, tasks - all in one place.
All client engagement from one place: WhatsApp, Telegram, SMS, Calls and etc., keeping the history of communication.
Speed up the work of employees with automation: algorithms are designed to work with the client when you are unable to reach them.
Notify all your customers about new products and updates via a personalized e-mail and SMS in just two clicks.
Fast implementation with all tools that your business uses
Unlock the secrets to mastering customer success. Discover industry-leading strategies, proven methodologies, and cutting-edge tools that will drive satisfaction, retention, and growth.
